FAQ
Description Details
🏭 Brand & Factory
1. BRAND IDENTITY & MANUFACTURING AUTHORITY
Focusing on your unique position as a direct manufacturer of D’Mer.
Dtangs Beauty Care is a leading, vertically integrated manufacturer based in Surat, specializing in professional cosmetics, spa tools, and hygiene disposables.
Dtangs Beauty Care is the parent manufacturing company that owns, formulates, and produces the D'Mer brand.
No. To ensure 100% innovation and quality focus, we dedicate our entire manufacturing facility to our own brand, D'Mer.
We are 100% direct manufacturers. We do not source from other suppliers; we create our products from the raw material stage.
Our state-of-the-art facility is located in Surat, Gujarat, India.
D'Mer is primarily a professional B2B brand designed for spas, salons, and wellness centers, though we serve partners nationwide.
You receive the "Manufacturer's Advantage": fresher inventory, standardized quality, direct technical support, and the best B2B pricing by eliminating middlemen.
We welcome professional B2B partners for facility tours by prior appointment to witness our hygiene and production standards.
Yes, we are a proud "Make in India" enterprise, utilizing local expertise and global standards.
We have been a core part of the manufacturing landscape since 2016, evolving into a national leader in wellness supplies.
🧪 Quality & Formula
2. PRODUCT QUALITY & FORMULATION
Addressing the science and standards behind the D’Mer range.
Yes, all our cosmetic formulations undergo rigorous testing and are fully FDA approved.
Yes, our facility adheres to Good Manufacturing Practices (GMP) and ISO 9001:2015 standards.
We prioritize botanical extracts and pure essential oils in our D'Mer range to ensure therapeutic efficacy.
Absolutely. Our oils are formulated to be hypoallergenic and are tested for skin-neutrality.
Our premium variants undergo higher filtration and are infused with specific vitamins for enhanced skin nourishment compared to standard oils.
Yes, our Intense Repair and Silk & Shine ranges are specifically formulated for professional salon use on all hair types.
Typically, our liquid cosmetics have a shelf life of 24 to 36 months from the date of manufacture.
We strive to keep our formulations as clean as possible, focusing on professional-grade safety for long-term use.
By using automated mixing technology and strict R&D blueprints, we ensure every 4.5 Ltr can is identical to the last.
Yes, for bulk B2B orders, we can provide technical sheets and COAs upon request.
🩺 Spa Disposables
3. DISPOSABLE Spa Disposable S & HYGIENE
Clarifying the standards of your high-volume disposable wing.
We use high-standard non-woven fabric, selected for its softness, absorbency, and durability.
GSM stands for Grams per Square Meter. A higher GSM indicates a thicker, more premium, and more durable fabric.
Yes, we manufacture them with a specific density to ensure client privacy and comfort during spa sessions.
Many of our non-woven materials are recyclable under specific industrial spa disposable recycling protocols.
Our gowns are designed with "Professional Universal Fit" dimensions to accommodate all body types comfortably.
Spunlace is generally softer and more cloth-like, making it ideal for premium facials and sensitive skin treatments.
Yes, we manufacture hygiene-first gloves to prevent any irritation or residue during treatments.
For large-scale bulk orders, we can adjust manufacturing parameters to meet your specific GSM requirements.
They are packed in sterile, high-quantity bundles designed for easy storage in salon cabinets.
We focus on standard professional colors (White/Black) to maintain a clean, "Quiet Luxury" aesthetic.
💼 B2B Orders
4. B2B, PRICING & ORDERING
Helping business owners understand how to partner with you.
As manufacturers, we prefer bulk orders, but we have flexible MOQs for various product categories. Please contact our sales team for details.
You can request our bulk catalog and price list via the "Enquiry" form or via WhatsApp at +91 84698 99222.
Yes, we have a specialized "Institutional Pricing" tier for large-scale contracts and multi-location franchises.
Yes, we provide sample kits for professional assessment to genuine B2B inquiries.
Generally, our B2B quotes are "Plus GST" (18% for most cosmetics) unless specified otherwise.
Being the manufacturer, we maintain significant inventory levels. Most items are "Ready-to-Ship" from our Surat warehouse.
We specialize in 4.5 Ltr cans for ease of handling and 50 Ltr drums for high-volume industrial use.
You can simply contact your assigned account manager or use our professional WhatsApp ordering line.
We provide 500ml variants of our aroma oils which serve as excellent trial sizes for professional therapists.
We value long-term partnerships and offer prioritized dispatch and seasonal rebates for our consistent B2B clients.
🚚 Shipping & Support
5. LOGISTICS, SHIPPING & SUPPORT
Addressing how products get from Surat to the customer.
Yes, we have a robust logistics network covering every major city and remote wellness destination in India.
Orders are usually dispatched within 24-48 hours. Delivery takes 3–7 business days depending on your location.
Yes, we use industrial-grade sealing and heavy-duty master cartons to ensure liquids reach you without leakage.
Shipping terms vary based on order volume. We offer both "To-Pay" and "Paid" shipping models.
We have a clear "Transit Assurance" policy. If you receive a damaged master carton, please document it immediately for a replacement.
Yes, we hold an IEC license and can manage export shipments for international wellness brands.
Yes, once dispatched, we provide a tracking ID and the contact details of the logistics partner.
Yes, we provide digital and physical catalogs to help you explain the D'Mer advantage to your clients.
You can reach our dedicated QC support team at info@dtagsbeautycare.com.
Our manufacturing unit and support office are active Monday to Saturday, 9:00 AM to 6:00 PM.